Frequently Asked Questions
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In the meantime, please read our frequently asked questions (FAQ) below to find immediate answers to your questions.
General
- What is Amazon Tanzania?
- Amazon Tanzania is Tanzania’s largest
online marketplace where buyers and sellers meet to make awesome deals.
At Amazon Tanzania, we pride ourselves in offering the best prices online in
Tanzania for nearly all items sold ranging from fashion and electronics
to jewelry and books. Amazon Tanzania is the “one stop shop” for buyers looking
for top deals and sellers looking to rock their sales.
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Why should I choose Amazon Tanzania?
Amazon Tanzania community comprises of millions of genuine buyers and sellers completing thousands of transactions every day. Sellers on Amazon Tanzania are based across the country bringing in wide variety of products ranging from fashion and electronics to Jewelries and books offering the best price in the market.
As a buyer, whether you are looking for an inexpensive used phone or a brand new laptop, a dress for your wife or an awesome tie for your boyfriend, you can find a selection that works for you with convenient payment methods and reliable product delivery.
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How does it work?
Buying or selling on Amazon Tanzania is a simple process. All what you need to do is to register for an account to get started. Simply follow the steps below to complete your registration today! • Click Login/Join button on the right top corner of the homepage. • Click Join us under the new member section. • Fill up the form to complete the registration.
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I forgot my password? Can I reset it?
Buying or selling on Amazon Tanzania is a simple process. All what you need to do is to register for an account to get started. Simply follow the steps below to complete your registration today! • Click Login/Join button on the right top corner of the homepage. • Click Join us under the new member section. • Fill up the form to complete the registration.
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Can I change my email address?
Yes. Login to your Amazon Tanzania account and click “My Account” located at the right top corner of the homepage. Then click “Account Settings” from the left hand selection of your screen. Finally click “Change Email” located at the bottom right of the page to change your email address.
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I can’t upload a picture
We support JPEG and PNG formats of pictures. The image should be less than 2MB in size. If you are still experiencing a problem, please change your browser and try “Google Chrome” or “Mozilla”.
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I can’t register on the website
Make sure you have filled out all required fields on the registration page. Click on "register" and take a look at the information highlighted in red to be changed or filled. Once the registration form is filled out and submitted, an email notification will be sent to your email account with a link to validate your account. Please access your email to validate your account.
If you continue to experience problems, please send your phone number to tanzaniaamazon@gmail.com We will call you back ASAP and walk you through the registration process.
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Do I need a separate account to buy or sell?
No. All you need is one account in order to buy and sell.
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What do you mean by “Fixed Price” listing?
Fixed Price listings are listings with a fixed price. The prices of products in this category are non-negotiable. It means that's the best deal the merchant can offer on the item.
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Is it necessary to give a feedback?
Yes, it is.Your feedback helps rate merchants and buyers alike in order to improve your shopping experience. After finalization please provide feedback about the seller to reward the seller if you were satisfied with the purchase and let other buyers know! Amazon Tanzania is a community and we depend on each member to make it a vibrant platform
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